Dear Valuable Clients:
We are pleased to announce our forthcoming merger of #1 Notary Signing Services, LLC and First Class Signing Service. The merger is scheduled to take place officially during the month of May 2018. For Signings placed after that date our combined firm will begin conducting its practice as First Class Signing Service.
Our Company began its professional practice in 2005 as #1 Priority Signing Services, LLC and changed the name to #1 Notary Signing Services, LLC after restructuring in 2012. Our evolution over the past 13 years stems from the referrals of our client base and other Signing Agent professionals. Our decision to merge with another company was not made in haste; it is our belief that creating a larger organization will allow us to enhance the benefit we offer our customers, provide a wider array of services, and offer our Signing Agents greater opportunities.
First Class Signing Service shares the same values we do. We conducted an extensive search within our region looking for an opportunity like this merger. First Class Signing Service exceeded our hopes and we look forward to continuing our tradition of excellent service, expertise in the loan signing field, and providing an environment we’re proud to offer both our customers and Signing Agents. We look forward to discussing this merger more in-depth with you; first we’d like to emphasize what will not change:
You will continue to work with many of the staff from #1 Notary Signing Services, LLC that you have in the past. All our Signing Agents are being retained in their current roles for the time being. We will still be using your favorites Notaries. All special requests will be honored at this time.
Our fee structure will only have a few minor changes that benefit you as the client.
The Combined companies will be using the same software and you will be able to maintain your logins to Snap Docs. You will receive an email pointing you to the new website to place orders within the next few days. But don’t worry- any orders sent via email to #1 Notary will still be accepted and processed as normal. However, you will receive responses from the combined firm after your client profile is transferred.
Cass will still be your point of contact for any concerns or issues during the transfer and will be a Rep for your accounts for the foreseeable future.
The Combined Firm Executives will be coming to a meet and greet with clients this summer. Eric, the President of First Class Signing Service would be happy to talk with you on the phone to address any concerns.
Courier services for doc return will be offered more often when available.
Invoicing will not change at this time. All signings before the transfer will be paid to #1Notary and after the transfer to First Class Signing Service. It will be reflected on the invoice to avoid confusion.
We will be closing our Long Beach, CA office, but our existing phone numbers will continue to be operational to answer payment questions until further notice. If you have any questions about this exciting news and what it means for you, please contact us via phone or email. We are grateful for giving us the opportunity to provide you with Loan Signing Services and for the loyalty and friendship, which have enriched our business relationships. We are confident that our new affiliation will serve us all well.
Thank you for your continued business,
Cass C.C. Walrath
#1 Notary Signing Services, LLC